About Tinting Expert Warranty Policy
Maintanance & Care
*Do not clean your window film for the amount of days listed on your warranty. The amount of days is based on product and installation conditions.
*The soapy mounting solution the installer used during installation will take time to dry. The drying time is determined by local weather conditions. During the drying time, it is normal for a slight moisture haze to appear although it will disappear.
* To clean, use a mild soapy water solution. Typical glass cleansers are not necessary. When cleaning and drying the film surface, always use a soft non-abrasive cloth.
Window Tint Quality Standards
The IWFA Sets Realistic Expectations About Window Film Installation
Window tinting is not an exact science and some flaws and inconsistencies should be expected according to the IWFA. They highlight the following points to help set expectations and clear up any misconceptions:
Remember, the IWFA is there to establish standards to ensure that the best possible work is done.
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In Rare Case Of Warranty
Warranty Service
In the rare event you may experience a need for warranty service, please contact us first. Send us an email through our warranty link below. Please have all documents ready for review, including this warranty, the original receipt, and a copy of your “in force” warranty from your window manufacturer.
All glass breakage inquiries must be reported to the manufacturer within 10 business days from the day we were notified.
All requests for warranty service must be approved in writing first from a representative of ASWF.
You may contact us directly at American Standard Window Films, 3135 Marco St., Las Vegas, NV 89115. Or support@aswf.com
MAINTENANCE and Warranty Information
Window Tint Film Warranty Coverage
Our Manufacturer Warrants all solar control, safety and designer window films when installed to the interior surface of appropriate glazing by our window tinting company against adhesive failure, peeling, cracking, crazing, blistering, delaminating and demetallizing.
We warranty window tint installation defects, based on window tinting installation standards from IWFA (International Window Film Association). Below you will find the "Visual Quality Inspection Guideline" from IWFA. In event of product failure, The manufacturer and our company
Warranty of solar and security film terms:
- · Lifetime on residential applications (non-transferable to subsequent owner)
- · Ten (10) years on commercial applications for Aurora, Twilight, Daydream, Illusion, Sky, Firewall, Legacy & Safety Series films
- · Fifteen (15) years on commercial applications for Horizon, Nature & Reflection Series films
- · Five (5) years on commercial and residential applications for Moonlight, UV Clear and Design Series films
- · Two (2) years on commercial and residential applications for “removable” style Design Series Films
If a product failure occurs under the conditions of this warranty, ASWF will replace the defective film, arranging for material and labor, at no cost to the consumer.
Anti-Graffiti Window Tint Film
Our Film Manufacturer warrants all Anti-Graffiti films for a period of four (4) years. This warranty covers product defect and labor for the first two (2) years and product only for year three (3) and four (4). The scope of this warranty is limited to product defect because Anti-Graffiti films are generally engaged as a sacrificial shield to protect a variety of smooth surfaces in multiple interior and exterior environments and are not designed as a permanent retrofit technology.
Limited Thermal Glass Breakage and Seal Failure Warranty
ASWF warrants against glass breakage due to thermal shock fracture for a period of five (5) years from the date of installation and against seal failure of insulated glass units for a period of three (3) years from the date of installation if the unit is covered for seal failure by the manufacturer.